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Ian Hale, Atlas Copco Distribution Center - Flex Space

challenge: 

Atlas Copco Drilling Solutions is a world leading provider of industrial productivity solutions. Their facility in Allen, Texas is a regional distribution center flex space comprised of office and warehouse space.

This facility’s HVAC system is comprised of 20 rooftop units—large enough to be difficult and time-consuming to maintain and keep track of, but not large enough to justify a maintenance department.

Prior to installation of the Incenergy EMS, the Allen Distribution Center’s facility manager was not aware that:

  • Only 16 of the 20 rooftop units were running.
  • Some thermostats were competing: one thermostat would call for cold air for so long that a neighboring thermostat would call for heat.


Following up on reports that an area of the building was too cold or too hot took up to 80 hours per year to troubleshoot.

solution: 

Install an Incenergy Building Portfolio Energy Management System (EMS).

As part of the Incenergy Building Portfolio EMS, Incenergy provided 20 thermostats and one internet gateway. Installation took 2 days with minimal occupant disturbance. The Incenergy Building Portfolio Energy Management System (EMS) now provides Ian with read/write access to over 60 attributes in near real time for complete and easy command and control of the 20 thermostats.

results: 

Ian receives fewer complaints from building occupants. When he does receive complaints, he is immediately able to identify the problem. He claims that building occupants are noticeably happier and more comfortable. 

Ian saves time and is able to focus on other job priorities. Following up on reports that an area of the building was too cold or too hot now takes ten hours per year at most, and that time is spent fixing problems rather than trying to figure out what the problems are. This has reduced Ian's annual HVAC management labor time by 88%.

Ian has been made aware of problem areas in his building. Thanks to data and reporting from the Incenergy EMS, Ian has been able to recognize design problems with the building. Repeated HVAC unit excessive run time alarms led him to discover that they have some units that are undersized for the zone that they serve and found areas of the building that are lacking in insulation.

Ian immediately knows if there is a problem. Ian has been able to immediately locate and address equipment damaged by building occupants. A forklift operator backed into and damaged a thermostat and a maintenance technician left an HVAC roof top disconnect in the off position rendering the unit inoperable after a routine service call. Neither of these incidents were reported. Incenergy's Device Lost Communication alarms alerted Ian to these problems the same day rather than weeks or months later.